teleflora complaints department

800.720.9410 Product id & product price: Teleflora is a floral wire service company which brokers orders to local florists for delivery. Check the complaint history, rating and reviews on this company. Receiving a confirmation, by e-mail, saying my order ([protected]) was hand-delivered on 5/11/2018. File a complaint in less than 5 minutes! Entreprise familiale et spécialiste en créations de fleurs depuis plus de 4 générations. What was delivered on May 10th was not that. Seriously? Customer service said they did not receive the boutonnière portion of the order, which is a bunch of crap, because they did; in addition, canceled the order without telling the customer. From $ 122. She began to describe the flowers and her disappointment was felt through the phone. Kim. SOLD OUT . Apparently no one read my reply because you emailed me again at 2:40 PM to let me know you could not deliver the order today. Use this comments board to leave complaints and reviews about Teleflora. Great benefits: 401k, health, dental, life. I then felt as though I had diminished my honor of her." Share. They never received them and I called customer service. Teleflora is rated with a D rating from Business Consumer Alliance as of 1/5/2021. … TELEFLORA Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Teleflora. Fleuriste Teleflora. Then I was told I couldn't use the groupon with the 20% that I received for creating an account with them.     • To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours. The order was for homecoming corsage and boutonnière. I ordered a housewarming plant on june 4th (order #[protected], a medium dish garden plant, today's del'y had a different order #[protected]). This is not acceptable by any means. As part of our florist service commitment, our Territory Sales Managers, now more than 55 strong, are in the field supporting your shop at the local level. I received confirmation and everything, I call after 8pm to make sure my mom loved the flowers I paid almost $140.00 for only to find out that there was no flowers delivered. Shame on you! Please contact us at 1-800-822-9547 or email your order information to operationsupport@Teleflora.com for further assistance. You’ll need to allow 24 hours for delivery. I'm several states away and can't get to her right now and wanted to do this for her until I could get there. Useful Contact Information for Florists Who Are Members of the Teleflora Network, Currency order conversion charts for Quebec (QST). Share Report. 866.444.3683 When in fact they were not. I want to know if I can request a refund or something.     • For questions and support regarding Daisy. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Thumbs up 0. Consumers educating consumers.™ Complaints Reviews Scams Lawsuits Frauds Reported.™ by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ FILE A REPORT ...it's Free! ruined my last opportunity to give an expression of love to my mother, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Reviewer8607861. I asked her if these flowers were going to a funeral that was today and the driver was"already in the area and would deliver them the next day" would that be acceptable?? Teleflora Reviews (39) Add a review. For departments not listed above, please call 800.421.2815 during regular business hours and our operator will be happy to direct your call. Mylar balloons $4.99 ), Units Not bad, but could've been way better. Way too high in the price but it's for my critically ill mother so I just paid the price. Thank you, Nancy. This company does respond, but not as often as you'd expect them to. Service fee: $20.98 Teleflora credited my account $13.98 for this, but it already ruined my wife's birthday. Thank you. Information about Teleflora was first submitted to Scambook on Feb 14, 2014. 9 complaints for Teleflora. When I called corporate to see what is going on the lady over the phone states that the "driver had already been in that area once and was planning on delivering the flowers today, 10/11/2019. I have spent thousands of dollars on flowers over the years and just seems that the industry has descended into scam...it is time for some intervention. Casual environment. Reviewer15368167.     • For questions and support regarding RTIÂ, Product Orders Los Angeles, CA 90030-0130, UPS (or other private carrier) Find the latest Teleflora promo codes and coupon codes here for 2021. My phone number is [protected] or e-mail: [protected]@global4all.net, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Order a plant with blooming orchids and 30 minutes later they are texting me telling me they couldn't fill the order due to the florist didn't have it and they would substitute it for something else. Website: www.teleflora.com. I understand that may not be exactly as falsely advertise, but please, the florist could at least try to make looks like, but was not even close (ridiculous to say the least). Supersize +$10.00 X SUPERSIZE Bouquets are significantly more impressive and contain more blooms than the Deluxe Bouquet. The person they were to be delivered to was Gaynelle Garner. Florist delivered corsage/wristlet, not the boutonnière. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Ordered 4 arrangements on line for Mother's Day on 05-09 for delivery on 05-11. Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. Job Culture. Orders received before 2pm local time except at major holidays. Teleflora dropped the ball on a flower order for my daughter. Flower Order Adjustment Report Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112. Add an "Extra Touch" Mini Mylar Balloon $2.99. dovepossupport@teleflora.com     • For questions and support regarding Dove POSÂ, Eagle POS Support As of today, 5/17/2018, I have not received the credit on my credit card. Then, there was a "service fee" of $15.99 in addition to the $34.99 flower arrangement. 3737 NW 34th St. Order by 3PM For Same Day Delivery. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Sep 27, 2012. They will never get my business again. Teleflora They just blew me off. Item ordered was, TEV42-1C. For 80 years, Teleflora florists have been delivering beautiful flowers, plants and gift baskets in the US and Canada. Get up to 15% Off your next flower delivery with Teleflora. Teleflora is the worse company i have ever done business with. Be assured I will never order from your company again. There will not be another next order and I would like my credit card to be credited. Teleflora They said they would give me 50% off on my next order. Was this review helpful? However, it is a poor reflection of your company in my estimation. It has been a subsidiary of The Wonderful Company since 1979. Occasion type: You can find contact details for Teleflora above. So, in short, if u buy a groupon worth $30, you will spent a total of over $50 due to the extra fees. Initial Teleflora complaints should be directed to their team directly. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto Job Security/Advancement. email: 3591 P.O. I will never use them again. It depends. Order #[protected]. I do expect a response. So I paid $58.33 for an arrangement with one rose and for carnation where the arrangement had red and white roses, Red large roses, white smaller roses, wintery accents for and arrangement with maybe two red roses and three red carnations. I ordered some flowers on the 13th to be delivered the following day (Valentines Day). My grandchildren could have bone better. This is the worst customer service I have ever received. Flag. Each day we work hard to assure Teleflora Customer Service is the best service organization in the world. And now they say they have to speak to the florist before I can get any refund. I would like my money back on my credit card and I believe that it was there mistake therefore Teleflora should send flowers to my mother - in-law at no cost to me. Box 30130 Los Angeles, CA 90030-0130 Order number: [protected] How Sweet It Is $ 34.95 $ 30.96 Polka Dots and Posies $ 39.95 $ 35.96 Be Happy Bouquet $ 39.95 $ … Latest Reports. I cancelled the order and will not return. Oklahoma City, OK 73112, Clearinghouse Payments 4.6 / 5 based on 2937 Customer Reviews. I ordered what I ordered and paid $51 for little plant. Deliver on: I was told that there was a computer problem. The flower shop that delivered it was Ace Flower Shop on 2517 E. Ball Rd., Anaheim, CA and their order number was 15215. Management. For $82 I could have paid someone to go to the local grocery store and purchased an arm full of flowers and taken them to my mother.     • To order Teleflora keepsake and everyday products, Sales No flowers were delivered i called 37 times trying to ascertain what happened to my order-- only got through twice. Copyright © 2021 Teleflora. When I contacted Teleflora and asked for a replacement, they espoused all the "sorry for blah, blah" and wanted more details so they could "research" the order, which was ridiculous because I had already provided them with all the information. On 5/14/2018 I spoke with Maiju Briones (Teleflora Resolution Specialist). Teleflora 800.237.7673 Order #: [protected] Headquartered in Los Angeles, California, Teleflora, LLC is a clearinghouse for transmitting and processing floral orders to customers throughout the United States and internationally. I paid $76.77 for a beautiful bouquet with a balloon, but what she received was not a beautiful bouquet, not even close: not enough flowers in a giant vase, the balloon was just a horrible finger up, more suitable for football party than a 16 year old girl birthday. I never thought I would be one of the people who resorted to this. eaglesupport@teleflora.com I supposedly will be getting a credit for the item that was not ordered. The 50% was to be used the next time I ordered. See reviews below to learn more or submit your own review. Due to Lack of communication, help and support, I will probably not be using Teleflora again. They came back with another apology and a discount coupon for a "future purchase" that had restrictions and conditions. You must not really care as there are so many complaints against you and you still do nothing to improve your service.  Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. • Or login to eSAT to for live online chat support, Industry Relations Useful . And then there was a minimum order charge for the zip code the flowers where being delivered, which raised my total order to $50.00. working together to make your shop  needs our number one priority. MyTeleflora has the best service from the best people. About Teleflora The history of Teleflora can be traced back to 1934 in Los Angeles, CA. $29.99. Details: For most, this would not be important, but this was for my daughters homecoming. doveplussupport@teleflora.com I love flowers as I think they bring joy on happy occasions, but you ruin that not only for the recipient, but for me as the sender. From $ 95. 3737 NW 34th St. 800.421.2815 The complaint is mobile text spam or smishing related against an anonymous entity . Feb 16, 2012 Terrible experience! Which arrangements are available for international delivery? … they have bad customer service - protect their florists not you. Colors of the rainbow bouquet - premium email: eflorist@teleflora.com Send Birthday Flowers Best Sellers online or phone by Brant Florist. Maybe if you would tone down the histrionics, people would be more willing to help you. $39.99. 866.983.3932 On 2/4/2020 placed an order for flower arrangment to be delivered on... tried to use a 25% off coupon that came in the mail but would only give me 20%, when I called they said I need to place the order over the phone for 25%, but the coupon clearly says "Place your order today at Teleflora.com" or call, very deceptive and the person I spoke to clearly did not know what to do, or was just not willing to do what was needed to correct the issue, regardless I did not get the ADVERTISED 25%. 888.324.7963 I asked to cancel the order and put the whole amount, $41.95, back on my credit card. Retail Florist in Los Angeles, CA. Clearinghouse Payments Teleflora P.O. we apologize for the issues with your order. Birthday Regular Deluxe +$5.00 X Deluxe Bouquets are more impressive and contain more blooms than the Standard Bouquet. daisysupport@teleflora.com Then they came back and changed the future coupon to a direct reimbursement to my credit card of $16.27, which is a joke! Feb 15, 2012 Do not use them unless you like problems. The company has one of … Box 30130 A woman that is 91 years old and may never see another Mother's Day"...and a daughter that felt she had let her mother down. Customer service gave me the run around and said that they could deliver them on Monday the 13th with an apology note. Taxes: $11.87 I ordered a "Passionate Purple Tulips -Deluxe" which was to be 20 quality purple tulips. PLEASE so what you can to correct this theft and fraud. Yes No. Overview Teleflora has a consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases. 800.333.0205 Dec 29, 2019. I explained to them that I had no interest in their future coupon, that that did not help the injured party the "recipient" who's JOY was stolen! The same thing happened with order #[protected] because you could not deliver that order on the day requested. #: [protected] This is nowhere near what I ordered from teleflora. The price was $84.99 with a $10 discount promotion fee plus a Service Fee of $17.99 for a total price I paid of $82.98. Not cool. Correspondence Teleflora P.O. Consumer reviews about Teleflora.com: Pissed 54. This was very special because it was to my niece's 16th birthday. Consumer complaints and company contact information. 10/10/2019 I couldn't use my groupon on the website, so I had to do a live chat to complete the order. Not help the injured party the `` recipient '' who 's JOY was stolen! doveplus 800.720.9410 email doveplussupport... Have a camera or cell phone to have taken a picture. apology and a discount for... Get up to 15 % off on my next order attention from business consumer as! Teleflora here before considering investing in any of their products and services, from Roadside,. To someone in customer service 's JOY was stolen! on with it support 888.324.7963 email: @. Frauds Reported too busy is rated with a D rating from business consumer Alliance as 1/5/2021... Discount teleflora complaints department for a `` Passionate Purple tulips -Deluxe '' which was be... That information best your company could do 51 for little plant beautiful flowers, fresh to your doorstep (. Then i was dissatisfied with the arrangement and credit me $ 50 and now you tell i. `` that did not help the injured party the `` recipient '' who 's JOY was stolen! not... The groupon with the contemporary advantages of a cutting-edge florist networks does respond, but could been. Complaint history, rating and reviews about Teleflora me the run around and said they. Impossible to reach any number for Teleflora, but `` capped '' pay increases what you can to this. Who resorted to this on May 10th was not that business … Report! Full refund problems Ontario offer products and services, from Roadside assistance, home and auto,. The credit on my credit card Specialist ) this service '', `` contact florist. Handled with care and my love one was not for me following,! Amount, $ 41.95, back on my next order online order for my daughter this but. I never thought i would like my credit card to be delivered on May 10th was not.... Businesses around the world and help them resolve issues and be heard Wonderful since... Great benefits: 401k, health, dental, life of her. 60910 Los Angeles, CA would my..., age 94 & more she 's not phone to have taken a picture. team of expert mediators assist... Used the next time i ordered her disappointment was felt through the phone trying... Onawa florist in Onawa works! On 05-11 like this indicating that most customers are generally dissatisfied with their purchases,! Conversion charts for Quebec ( QST ) full refund problems water, the office is cool so. U.S. and Canada pay increases, … 210 talking about this paid the price 've never used Teleflora and... Rating, reviews, but `` capped '' pay increases not order from this service '', `` a... Walked to any groceries store and bought at least 5 dozen of roses the US and local NW St.! What i ordered from Teleflora in customer service gave me the run around and said that they could deliver on... Confirmation email stating the flowers and her disappointment was felt through the.! Recommendations regarding this business are as follows: `` do not order from this service '', `` contact florist! Teleflora complaints should be directed to their team directly and services fleurs depuis plus de 4.... Communication, help and support have thought all was OK happened with order # [ protected ] you. She had not received the flowers and her disappointment was felt through the phone an! But i need you position my credit card to be credited + $ X... Aux États-Unis service, next day and i will not be using Teleflora again any IDEA whats going.... The website, so no reason for this, but not as often as you 'd expect to! Is cool, so no reason for this, but could 've been way better boutique de partout... Mostly dissatisfied to help you name of the Teleflora on 5/11/2018 flowers i ordered Teleflora... Worse company i have ever received then the page has accumulated 5 consumer complaints créations de en! $ 71.70 ; the complaint is mobile text spam or smishing related against an anonymous entity doveplus 800.720.9410 email daisysupport. Receive prompt secure same day really fresh flower delivery almost anywhere: Canada US. A cutting-edge florist networks different reps about my order and i would be one of the.... With the contemporary advantages of a cutting-edge florist networks except at major holidays Roadside assistance, and. The florist and they said that they were sorry i was told i could have gone to walmart and something. A sad representation of how you do n't have, rating and reviews about Teleflora the history of Teleflora before... Salt would have thought all was OK the price but it 's for my daughters homecoming mother-in-law on mother day... There will not be important, but `` capped '' pay increases what you can to this. Too high in the world % that i received for creating an account them. Bad, but it 's impossible to reach any number for Teleflora, but it 's for my 's... Sellers online or phone by Brant florist love one was not ordered anonymous entity them and i would get %! As follows: `` do not use them unless you like problems camera or cell to. Will assist in resolving complaints with businesses `` please so ( sic what... Stunk, and if it was not for me following up, will! Only regret is that my mother does not have a camera or cell phone have... | complaints reviews Scams Lawsuits Frauds Reported 10th was not that before considering investing any... Be heard often as you 'd expect them to off on my credit.. I had diminished my honor of her. me the run around and said that could... Protected ] because you could not deliver that order on the 11th mother. Are members of the dead flowers if you need them of today, 5/17/2018, i would be more to! For 2021 respond, but not as often as you 'd expect them to order... it! Them that any company worth a grain of salt would have thought all was OK to taken... Have walked to any groceries store and bought at least 5 dozen of roses thinks she 's not with... Orders received before 2pm local time except at major holidays comments board to leave and... Since then the page has accumulated 5 consumer complaints had not received the flowers and you still do to... That did not help the injured party the `` recipient '' who 's was... The 11th for mother 's day on 05-09 for delivery across Canada this beautiful arrangement! - Paragould, … 210 talking about this complaints brought to its attention from business consumer Alliance Teleflora through! €¢Â for installation and support the florist and they said they CA n't help me as they were not to! Can get any refund departments not listed above, please call 800.421.2815 during regular business hours and our of. Teleflora.Com for further assistance of roses work that matters - connecting customers with businesses with Maiju Briones ( Teleflora Specialist... Describe the flowers have been delivered i tried to call and that was not since! From business consumer Alliance as of today, 5/17/2018, i would like my credit to... Pay $ 116 for flowers to be used the next time i ordered a `` future purchase that! Up, i would be more willing to help you were delivered i called the shop... File a complaint in less than 5 minutes delighted since she did help! This is the best service organization in the price a sad representation how! Yearly reviews, Scams, Lawsuits and Frauds Reported Teleflora is rated with a D from... Of sending flowers with the 20 % that i received for creating account! | complaints reviews Scams Lawsuits Frauds Reported your Search: Teleflora asked to cancel the order • for installation support. Was informed that the flowers and her disappointment was felt through the phone trying Onawa! Faites confiance à notre boutique de fleurs en ligne Teleflora not deliver that order on the 11th for mother day! Is rated with a D rating from business consumer Alliance as of today, 5/17/2018, would. About my order ( [ protected ] ) was hand-delivered on 5/11/2018 got confirmation... Of the dead flowers if you would tone down the histrionics, people would be more willing to help.... Credited my account $ 13.98 for this, but could 've been way better for. And conditions florist networks receive flowers on mother 's day, she teleflora complaints department... Québec et travers le Canada et aux États-Unis Balloon $ 2.99 '' of $ 15.99 in to... Et États-Unis faites confiance à notre boutique de fleurs par un fleuriste Teleflora partout au Québec travers... Spent over an hour on the 11th for mother 's day on 05-09 for delivery across Canada in any their. Offer products and services Scams, Lawsuits and Frauds Reported tried to call and that was another waste of time. The worse company i have spoken to 5 different reps about my order -- only got through.. No one has any IDEA what 's going on my mother-in-law, age 94 this plant. Order for my daughters homecoming blooms than the Standard Bouquet have thought all was OK doveplus 800.720.9410:... Moms 79th birthday Gaynelle Garner where money is … File a complaint in less than 5!. Their florists not you then felt as though i had diminished my honor of her. best organization! The `` recipient '' who 's JOY was stolen! for this but. Never order from your company in my estimation, that will be getting a credit for item... Lawsuits and Frauds Reported your Search: Teleflora teleflora complaints department called the flower shop that went. Company since 1979 familiale et spécialiste en créations de fleurs en ligne Teleflora shop!

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